Surveys help companies assess the level of customer satisfaction. Online surveys also shed light on the various flaws and negative points that may occur during service. For instance, if a customer feels that the food tasted bland, the environment in the restaurant was not friendly or the behaviour of the crew turned out as rude or unhelpful, the customer can highlight all this and much more in the online survey. Online surveys are not only reserved for criticism. Telling the company how much you loved your experience, praising a certain employee or complimenting the food also encourages the company/chain to maintain its standard of hardwork. The KFC UK Survey is one such example of an online survey available at www.yourkfc.co.uk
Kentucky Fried Chicken or simply KFC is an American fast food chain. It was established in 1952 by Harland Sanders. The fast food chain was one of the first to spread outside the USA. Currently, KFC’s headquarters are in Gardiner Lake Louisville, Kentucky. Apart from fried chicken, KFC also serves salads, breakfast, desserts, fries, soft drinks, wraps and chicken sandwiches. KFC has more than 19000 restaurants around the world and employs innumerable people.
The KFC UK Survey is a beneficial endeavour to take part in. It will not only help improve service but will be also advantageous to the company and its customers.
WHAT IS REQUIRED?
To fill the KFC UK Survey, you should have the following:
- Comprehension of English
- A computer or mobile phone
- An invitation to take the survey
- A recent KFC UK receipt
- Some spare time
WHAT TO DO:
Once you have made sure that you have the above-mentioned things at your disposal, you can proceed as follows:
- Go to www.yourkfc.co.uk
- Read the instructions and click on ‘Continue’
- Enter the store number, date, time and order number. These will be placed on your KFC UK receipt. Hence, make sure not to lose it before hand
- Hit ‘Start’ and begin your survey
- Answer all the questions candidly. Do not hesitate to criticize
- Enter your contact information
- Note down the validation code and you are done
THE KFC UK SURVEY
The KFC UK Survey is thorough and detailed. It is customer centric because it takes little time to complete. After completing it, the participant is given a validation code as a token of appreciation for taking the survey. The validation code can be redeemed on the next visit to the KFC UK restaurant. The KFC UK Survey asks the customer about the speed of service, the cleanliness, environment and the amount of money spent on the order. It also talks about the crew and their behaviour with the customer. However, the KFC UK Survey should also allow the customer to shed light upon the security and the emergency precautions taken care of at the KFC UK restaurant. The location of the restaurant and the ease of car parking are also important for the customers.