Keeping in contact with customers spread across continents was a difficult feat to undertake. However, the digital world offers a feasible solution to this problem; that being online surveys. Online surveys not only allow big corporations and chains to know how satisfied or dissatisfied customers are with their performance, online surveys are also of utility to the customers as well. This way the customers find it easy to get across their opinions, critique and complaints to the big corporations and firms. Online surveys also increase customer loyalty and confidence as the shortcomings in service are seen to and the customers find themselves being catered to. The Vintage Inn Survey is one such example of an online survey. It can be found at www.vintageinns-survey.co.uk.
ABOUT VINTAGE INNS:
Vintage Inns is a chain of pubs based in the United Kingdom. At a Vintage Inns pub, one can enjoy scrumptious food in a made up rustic environment. Some Vintage Inns pubs also provide the facilities of beddings.
The online Vintage Inns Survey allows the restaurants’ chain to collect data from the about 200 inns spread across the United Kingdom. Customers can also easily reach out to the chain top notch administration and have their concerns addressed.
REQUIREMENTS FOR THE VINTAGE INNS SURVEY:
Before you start to take the Vintage Inns Survey, make sure you have the following things at your disposal:
- A computer or a mobile phone
- A reliable internet connection
- An invitation to take the survey
- A Vintage Inns receipt from your previous visit
- The ability to comprehend English
- Some time to spare
HOW TO GO ABOUT THE VINTAGE INNS SURVEY:
When you have made sure that you have the above mentioned things at your disposal, you are ready to take the survey. Just proceed as follows:
- Go to www.vintageinns-survey.co.uk
- Enter the location of the branch you visited
- Enter the date and time of the said visit
- Answer all the questions keeping in mind your last visit to the restaurant
- You can choose to have the gift voucher emailed to you and to receive updates and news
- Enter your contact details
- Click ‘Next’ and you are done!
THE VINTAGE INNS SURVEY:
The Vintage Inns Survey is quite thorough and allows the customer to give his/her response on a lot of the aspects of service. These include the speed of service, the environment and cleanliness, the attentiveness of the employees, the monetary feasibility of the food, the cleanliness of the restrooms etc. At the top of the webpage, the customer is also presented with the percentage of the survey completed. This helps make the survey more customer friendly. The Vintage Inns Survey could also ask about the emergency precautions exercised and the ease of car parking. As a little token of appreciation, the participant is given a coupon which is emailed to him/her.