Pizza Hut Survey – Evaluating The Experience

The Pizza Hut Survey allows its customers to share their experience of a recent visit at a Pizza Hut restaurant. They can shed light upon various aspects of service and food. Action can be taken on customer complaints. Participants of the Pizza Hut Survey can be rest assured that their feedback will not go unheard because the survey is taken online by the company itself. The participants do not have to go anywhere as the survey is online. They can relax in the comfort of their homes and take the survey. The Pizza Hut Survey is currently available at


Pizza Hut is an American fast food restaurant chain known worldwide for its pizza and pasta. It was founded on 15 June 1958 by Dan Carney and Frank Carney. Currently headquartered in Plano, Texas, USA, Pizza Hut also offers its customers side orders like Buffalo wings, ice cream and cold drinks etc. Pizza Hut is spread worldwide and has more than 13000 branches in which the number of its employees exceeds 160,000.

Operating worldwide is a tricky task. Customers are bound to complaint at some point. Smart companies take steps to tackle criticism rather than seeing this as a sign of failure or disrespect.


In order to take the Pizza Hut Survey, you must have the following:

  1. Basic understanding of English or Spanish
  2. A computer or cell phone
  3. Access to
  4. A Pizza Hut receipt
  5. An invitation to take the survey
  6. Some spare time


Once you have made sure that you have the above mentioned things at your disposal, you are ready to take the Pizza Hut Survey:

  1. Go to
  2. Choose a language to continue; English or Spanish
  3. Enter the survey code or store number. These will be located on your receipt. Hence make sure to have it with you when taking the survey
  4. Click on ‘Enter’
  5. Enter the date and time of visit. Also on your receipt
  6. Enter the ticket number
  7. Answer the questions honestly
  8. Give your contact details
  9. Take down the code provided at the end. You can redeem the offer on your next visit


The Pizza Hut Survey asks its customersto shed light on the major aspect of service. It asks about the quality of food, cleanliness, amount of money spent, behaviour of the crew and the environment of the restaurant. A ‘progress’ bar is present throughout the survey which helps the customer gauge his/her progress through the survey. At the beginning, the customer is also provided with a sample receipt to make it easier to identify the survey code and store number. However, the participant should also be asked about other things which are also important in attracting customers. These include the security and emergency precautions taken by the restaurant, the location of the restaurant, the ease of parking and other food places in the vicinity.

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