Businesses are nothing without their customers. If the customers are not happy with the food, service or the products they are provided with, the business will be unable to attain any kind of long term success. Hence, customer opinion is of paramount importance when it comes to a successful business. It is also a fact that companies cannot personally keep in touch with each and every customer who visits its stores or restaurants located on a global scale. This is where online surveys come in. Online surveys are extremely handy and helpful when it comes to assessing the overall customer response. Marco’s Pizza understands this and thus provides its own Marco’s Pizza Survey to its customers. The Marco’s Pizza Survey is currently available at www.tellmarcos.com.
ABOUT MARCO’S PIZZA:
Marco’s Pizza is a restaurant chain based in America. It was established in the year 1978 in Oregon, Ohio, USA. Its current headquarters are in Toledo, Ohio. Marco’s Pizza has its branches in 35 American states as well as in India, the Bahamas, and Puerto Rico. Marco’s Pizza was founded by Pasquale Giammarco who was an Italian immigrant in the United States.
REQUIREMENTS FOR MARCO’S PIZZA SURVEY:
In order to take the Marco’s Pizza Survey, make sure you have the following:
- A computer or cell phone
- Reliable Internet connectivity
- A Marco’s Pizza receipt from a recent visit. Hence, do not lose the receipt before you take the survey. Keep it in front of you when you take the Marco’s Pizza Survey
- An invitation to take the survey
- Access to www.tellmarcos.com
- Basic comprehension of English or Spanish
- Some extra time
HOW TO TAKE THE SURVEY:
Once you make sure that you have the above things with you, you are ready to take the Marco’s Pizza Survey. Just do as is instructed:
- Go to www.tellmarcos.com
- Enter the time of visit and the survey code. These will be found on your receipt
- If you don’t have the survey code, enter the time and date of visit, store number and the order number
- Click ‘Enter’ to proceed to questions
- Answer all the questions as honestly as you can
- Note down the validation code and the coupon code
THE MARCO’S PIZZA SURVEY:
The Marco’s Pizza Survey is thorough and comprehensive. It takes little time and is constructed in simple language. Rather than taking the survey in the default English language, you can also choose Spanish if you want to. The survey talks about the staff, the cleanliness, and taste of the food, the ease of placing your order, the overall atmosphere and the money spent on the specific order. The survey asks your response about the food that you ordered. You are given a blank space to type in your feedback; however, the answer should not be limited to just 1200 characters. The Survey also provides a progress bar that indicates the percentage of the survey completed. This is a very customer friendly technique.