Making Sure You Have A Good Time: The Hardee’s Survey (EXPIRED)

Let us suppose you recently visited a Hardee’s restaurant near you. Though you were looking forward to a good time with good food in the company of your friends, things did not work out the way you planned. Your burger tasted bland or a certain employee’s behaviour with you was off putting, the environment was not comfortable enough, or you felt that the food was too expensive etc. Rather than bottling that dissatisfaction and feeling that you have just wasted some of your hard earned money, you can now do something about it. You can sit comfortably behind your computer and convey what you feel to the Hardee’s administration. At www.tellhardees.com, you can easily communicate what you feel lacked in service on your last visit. Though, the Hardee’s Survey is not available any longer, all customers can take the survey once it comes back online.

ABOUT HARDEE’S:

Hardee’s is an American fast food chain. It was founded in 1960 by Wilber Hardee in Rocky Mount, North Carolina, USA. Headquartered in St. Louis, Missouri, USA, Hardee’s has more than 5000 locations worldwide.  It specializes in fast food and people at Hardee’s can savour its chicken and beef burgers, French fries, milk shakes and soft drinks.

REQUIREMENTS FOR THE SURVEY:

To fill the Hardee’s Survey, you must have the following:

  1. A computer or cell
  2. Internet connection
  3. Invitation to take the survey
  4. Recent Hardee’s receipt
  5. Some spare time

DIRECTIONS:

When you are about to fill the Hardee’s Survey, do as follows:

  1. Go to www.tellhardees.com
  2. Enter the year of your birth
  3. Enter the store number, date and time of visit, the transaction number and the type of your visit
  4. Answer all questions as accurately as you can, keeping in mind your last visit at Hardee’s
  5. Take advantage of the space given to type any other aspects of your visit that should be acknowledged by the administration
  6. Enter your contact information
  7. Choose the right option if you want to enter in to the Happy Star Review Sweepstakes
  8. You are done!

THE HARDEE’S SURVEY:

The Hardee’s Survey is quite thorough and detailed. It tackles all the major aspects of service that effect customers. For example, it talks about the cleanliness of the restaurant and the restroom, the attitude of the crew, the freshness of food and beverages, speed of service, the value of the money spent, quality of ingredients etc. This shows the chain’s resolution to take care of the things bothering the customers.

Even though the survey is quite comprehensive, there are some measures that can be carried out to add to its customer friendliness. Firstly, a ‘progress’ bar should be present throughout the survey to indicate the percentage of the survey completed. The customer should also be asked to compare the Hardee’s branch they visited with its other branches in order to make service equally good in all of Hardee’s restaurants. The Hardee’s Survey also gives its participants a chance to enter into the sweepstakes-another thing to look forward to.

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