The Fred’s Inc. Super Dollar Survey is a clever and customer centric medium of assessing the strengths and weaknesses of service by engaging the customers.
ABOUT FRED’S INC:
Fred’s Inc. was established in 1947 in Coldwater, Mississippi. Headquartered in Memphis, Tennessee, Fred’s Inc. currently has 651 locations. It produces snacks, toys, garden supplies, videos, DVDs and Housewares etc.
The Fred’s Inc. Survey, though currently unavailable, proves that the company is busy in maintaining its standards of success and entertaining the ever growing and constantly changing demands of its vast pool of customers. Companies like Fred’s prosper because they know the real power of their customers and treat them likewise. The golden rule of a prosperous and booming business is simple; if the customers are satisfied and happy then nothing can stop revenues from pooling in and the business in achieving new heights of success.
The Fred’s Inc. Survey, previously found at www.fredsinc.com/survey, proved to be a productive exercise in knowing through the eyes of the customers where the company stands. The best way to judge the performance of any business is to ask the customers and this is precisely what Fred’s Inc. Survey does. It empowers the customers by giving them the right to assess where the Fred’s Inc. store they last visited stands. The Fred’s Inc. Survey not only benefits the company itself but the customers also reap the positive impacts from it. And they do so in the face of improved service.
WHAT YOU NEED:
All customers are encouraged to take the Fred’s Inc. Survey whenever it comes online again. The things you need in order to do so are:
- A computer or a cell phone
- Reliable internet access
- An invitation for the survey and a recent receipt from a Fred’s Inc. store
- Ability to comprehend the language
HOW TO PROCEED:
If you have the above things at your disposal, you are ready to start the survey.
- Access the website www.fredsinc.com/survey.
- Enter the zip code, printed on the receipt. Hence, it is important to make sure you do not lose the Fred’s Inc. receipt from your last visit.
- Choose the preferred questions candidly; remembering your recent experience at any Fred’s Inc. store.
- Give your personal information in order to keep in touch with the latest happenings at the stores.
- Note down the validation code at the end of the survey and redeem your offer on your next visit.
THE FRED’S INC. SURVEY
The Fred’s Inc. Survey is beneficial for assessment because it covers the major aspects of service in a small amount of time. The customer does not have go an extra mile to register his/her complaint or concern. The Fred’s Inc. Survey ensures that the administration listens to you even though you are sitting ticking away in the comfort of your home. The cleanliness, behaviour of employees, monetary feasibility, quality and quantity of products etc. are all taken care of in the survey. Apart from these, if the customer feels anything has been missed out, he/she can type it out in the blank space given in the survey too.