Exchange Customer Survey: What Do You Think About Our Services?

Provide your views and suggestions on how Exchange can improve customer relations. Your valuable feedback is collected through survey, conducted at – It is very important to know what customer feels about the work for running a successful company; one best way that can help any company in this regard is through customer satisfaction survey.


The Army & Air Force Exchange Service (Exchange) is an agency of the United States Department of Defense. It is also operated by the Army & Air Force. The exchange has been in operation for more than 100 years. It is partnered with the Army’s Morale, Welfare and Recreation (MWR) programs and Air Force Services reflect loyalty.  Its popular sale items include flat screen TV’s, desktop computers, laptops, tablets, handbags, jewelry and much more.  They also offer free shipping and no sales tax on millions of items.


Exchange Customer survey can be entered through the following survey link – The link will direct you to survey page where you will be asked number of questions to answer.


There are some requirements to fulfill before you visit survey site. These are:

  • You should be of appropriate age to take the survey. Some companies allow thirteen year old to complete survey, some allow eighteen year olds. It depends upon the policy of company.
  • You should have Exchange Customer store receipt or survey invitation.
  • You should have an electronic device like Laptop, Mobile, Tablet or Computer.
  • You should have good internet connectivity.


When you finish the survey, you will be entered into their weekly sweepstakes for a chance to win great prizes.


Exchange Customer values your feedback; rather they urge its customers to participate in survey for sharing every little detail of their visit to store. Follow the steps below for completing the survey:

  1. Complete the Exchange Customer Survey by visiting the survey site at –
  2. Click “Take Survey here” to get started.
  3. Enter the 4-digit store number from your receipt.
  4. Click Submit Number.
  5. You will be asked to rate some situations according to your like and dislike.
  6. Then answer few questions. Your answers provide clear image of your satisfaction level. Give honest answers to management team.
  7. At the end, submit the survey.

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