Big Lots! Survey: Giving Excellent Customer Service

In the current competitive bazaar, quality products and services are the things that make a business successful. Operative marketing brings in new customers; however, the reason they keep coming back is excellent customer experiences. To deliver great service, a business needs to find out what its customers want and how they feel. It needs to understand what is important to them, as well as what it needs to do to improve. One of the easiest and most effective ways of getting this information is through a customer survey. Big Lots is conducting its customer survey at – www.biglotssurvey.com.

WHAT IS BIG LOTS?

Big Lots is an American retail chain. It is headquartered in Columbus, Ohio. The stores sell a broad range of merchandise, including beverages and packaged food, housewares, furniture, clothing, toys, and small electronics. It has more than 1,400 stores across the country.

HOW TO ENTER INTO BIG LOTS SURVEY?

You can be part of the survey by two ways:

Online: Visit – www.biglotssurvey.com to access the survey page.

Mail-in: Send a standard postcard to the sponsor’s address.

REQUIREMENTS FOR THE SURVEY

Big Lots! has set a number of requirements for its customers for taking its survey. These requirements are:

  • You should have Big Lots! store receipt or survey invitation.
  • You should be of appropriate age to take the survey.
  • You should have an electronic device like Laptop, Mobile, Tablet or Computer.
  • You should have good internet connectivity.

REWARD FOR THE SURVEY

Upon completion of survey, you will be entered into sweepstakes drawing for a chance to win $300 Big Lots gift card.

HOW TO PROCEED WITH SURVEY?

If you are wondering how you would proceed with the survey, this section helps you in this regard. Follow the instructions carefully:

  1. To complete Big Lots! Survey, visit the survey site at – www.biglotssurvey.com.
  2. Select the language of your choice. You can take the survey in either English or Spanish.
  3. Enter the transaction number from your receipt.
  4. Enter the store number.
  5. Enter the amount purchased.
  6. Enter the time of your visit.
  7. Enter the date of your visit.
  8. Click ‘Start’.
  9. On next page, there will series of questions about how your experience was at the store. Answer those questions honestly.
  10. Then, rate few situations according to your like and dislike.
  11. At the end, submit the survey.

2 Comments

  1. Roger Presley February 21, 2018
  2. Roger Presley February 21, 2018

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